Frequently Asked Questions - FAQ's
Check out the questions and answers of the questions that people frequently ask
General Questions
tojoimart.com is an affiliate marketing website that helps you discover and purchase products from various online marketplaces including Amazon, Meesho, Flipkart, and more. We provide product recommendations, comparisons, and direct links to help you make informed purchasing decisions.
We are affiliated with Amazon, and Meesho for now. In future, we may add more partners.
tojoimart.com is part of several affiliate programs, including the Amazon Associates program. When you click on product links on our site and make a purchase on the retailer's website, we may earn a commission at no additional cost to you. This is how we maintain our service and continue to provide valuable product recommendations.
No, tojoimart.com is not a direct retailer. We are an affiliate website that provides links to products sold by various online marketplaces including Amazon, Meesho, Flipkart, and others. The actual sale transaction happens on these partner websites, not on tojoimart.com.
No, you don't pay anything extra when purchasing through our links. The prices are exactly the same as if you went directly to the retailer's website. In some cases, we may even have exclusive discount codes that can save you money on your purchases.
Since all purchases are made directly on our partner websites (Amazon, Meesho, etc.), you would need to contact their customer service teams for any issues related to your order, returns, or product support. We recommend using the customer service options available on the respective marketplace where you made your purchase.
Order & Payment Questions
To place an order, simply browse our website, find a product you're interested in, and click on the "Buy Now" or "Check Price" button. This will redirect you to the retailer's website (Amazon, Meesho, etc.) where you can complete your purchase using their shopping process.
Since purchases are completed on our partner websites, the available payment methods will depend on the specific retailer. Generally, these marketplaces accept credit/debit cards, net banking, UPI, wallet payments, and cash on delivery (where available).
Yes, you can use any valid discount codes or coupons during checkout on the retailer's website. We occasionally share exclusive discount codes on our website or through our newsletter, so be sure to check our deals section before making a purchase.
Product prices on online marketplaces can change frequently due to sales, demand, or retailer pricing strategies. While we strive to keep our information updated, we recommend checking the current price on the retailer's website before completing your purchase.
Shipping & Delivery Questions
Shipping times vary depending on the retailer, your location, the product availability, and the shipping method you choose. Typically, Amazon offers 1-2 day delivery for Prime members in eligible areas, while other marketplaces may take 3-7 business days for standard shipping.
Since we are not the direct sellers, international shipping depends on the policies of our partner retailers. Some marketplaces like Amazon do offer international shipping to select countries, while others may be limited to specific regions. Please check the shipping information on the retailer's website for details.
Once your order is placed, you will receive order confirmation and tracking information from the retailer where you made the purchase (Amazon, Meesho, etc.). You can track your order through your account on their website or via the tracking information sent to your email.
Returns & Refunds Questions
Return policies are determined by the individual retailers where purchases are made. Most marketplaces like Amazon and Flipkart have generous return policies, typically allowing returns within 7-30 days depending on the product category. Please check the specific return policy on the retailer's website before making a purchase.
To initiate a return, you need to go to the website where you made the purchase (Amazon, Meesho, etc.) and follow their return process. This is typically done through your account order history or by contacting their customer service directly.
Refund processing times vary by retailer and payment method. Typically, once a return is accepted, refunds are processed within 3-10 business days. The time it takes for the refund to appear in your account may vary depending on your bank or payment provider.
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